As a leader, recognize that criticism doesn’t increase competency. You are simply sharing what not to do, instead of what to do. Imagine a child learning how to ride a bicycle. Which environment shapes a more confident future cyclist: pointing out each time they fell down, or pointing out what they did to stay up?
Although comparison can create competition and competition can fuel achievement, it’s a balancing act. While constructive criticism can deter certain behaviors in the short-term, positive reinforcement is generally better for shaping new and lasting behavior. It’s also at the core of creating confidence.
Instead of leaving resilience up to chance, considering strengthening those muscles by choice. How can we lead a more resilient life, and lead a more resilient team, in the year to come?