5th Post: Paying Attention to Retention – Servant Leadership
If you had to name the names of your most important clients, who would immediately come to mind? If the answer is anyone other than the names of your employees, it’s likely time for a paradigm shift. Your people are your most valued asset, and they should feel as though you are dedicated to serving them the same way you do your external ones. Authenticity is paramount; to a certain extent, Zig Zigler’s famous quote that “you will get all you want in life, if you help enough other people get what they want” is commonly mistaken.