If guidelines should be established, ask the following questions:
Is what I am about to share positive in nature or negative?
– If negative, what is my desired outcome?
– If positive, what audience might still have a differing opinion and am I okay with that audience feeling
When entering into an online debate, ask yourself: how often has your opinion been changed by a similar form of communication? Likely answer: never.
Would I be comfortable voicing this opinion to someone in person, or would I adjust my message or tone if I was discussing this face-to-face with an individual?
Insert the opposite perspective or belief; how would you feel if you read it online from a vendor? Would you question if you would want to continue to work with that client?
Is it worth it?
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